FREQUENTLY ASKED QUESTIONS
A little clarity,
before we begin.
Project details, materials, timing and your first conversation. Start with these answers, or tell us about your own space.
How do I request an estimate?
Tell us which space you want to update, where the project is located and what you have in mind. Include photos and approximate dimensions if you have them.
Can you give me a price from photos?
Photos and dimensions help describe the project, but they may not show every installation requirement. The scope and site conditions need to be reviewed before a final estimate is confirmed.
What photos should I share?
A wide photo of the room and a few close-ups of the work area are useful. You can also include tile samples, dimensions and reference images.
Can I share the tile or design I have chosen?
Yes. Include the tile size, material and a product link if you have one. Reference images also help explain the layout or finish you want.
How long will my project take?
The timeline depends on the size of the project, preparation, materials and installation details. Share your preferred dates so the schedule can be discussed alongside the scope.
Do you work in my area?
We serve Federal Way and Seattle -Tacoma area. Send your project location so availability and travel details can be confirmed.
Can tile be installed over my existing surface?
The existing surface needs to be assessed. Photos are a useful starting point, and a closer review may be needed to decide what preparation is appropriate.
What should I include for a shower or bathroom project?
Include photos, approximate dimensions, the areas to be tiled and any layout changes you are considering. Tell us whether the space is new or an existing bathroom.
What information helps with a tile floor estimate?
Share the approximate floor area, existing flooring, tile size and any adjoining rooms or transitions. Let us know if the project includes removal of existing material.
What information helps with a backsplash estimate?
Send a photo of the kitchen, the approximate backsplash dimensions and the tile you are considering. Include details around outlets, windows and the range area.
What information helps with fireplace tile work?
Send photos of the fireplace and surrounding wall, approximate dimensions and your tile preferences. Include any available information about the fireplace appliance.
Can I see examples of your work?
Our portfolio will show completed projects with photographs and descriptions. During this draft stage, design examples are labelled separately from real completed work.
Can I request a preferred time to discuss my project?
Include a preferred day or time in your request. The appointment is confirmed only after availability has been checked.
What warranty do you offer?
We provide a one-year warranty on our installation workmanship. Materials are not covered by this workmanship warranty.
Do you offer tile repair or maintenance services?
Unfortunately, we do not offer tile repair, grout replacement, caulk replacement or tile cleaning services.
LET'S GET STARTED
Bring your project
to life.
A bathroom, a floor, a finishing touch. Tell us what you have in mind, and let's discuss the next step.
Request an Estimate ↗